Technical issues

Last updated on July 2, 2026

Sorry you've hit a snag. The quickest way for us to get to the bottom of it is with a bit of detail up front, so the notes below help a lot.

The fastest route is the Report a Bug button inside your CreateQR dashboard, which sends the report straight to us.

If you'd rather email, you can reach us at support@create-qr.com.

Step 1. Tell us what went wrong

• What were you in the middle of doing?
• What did you think would happen?
• What actually happened instead?
• Had anything changed just before it started?

Step 2. Add your setup, plus anything you can show us

• Your device, say an iPhone 14, a Samsung Galaxy S23, or a MacBook.
• The OS and its version, for instance iOS 26, Android 14, or Windows 11.
• Which browser, where that applies, such as Chrome, Safari, or Firefox.
• A screenshot or a quick screen recording if you can grab one.

The fuller the picture, the sooner we can pin down the cause and put it right.