Terms & Conditions

Last Updated: July 12, 2026

Welcome to CreateQR. These Terms & Conditions (the "Terms") form a binding contract between you and REM Vision LTD, the company that owns and runs the CreateQR platform (referred to here as "CreateQR," "we," "our," or "us"). The platform, together with our website, dashboard, and every related tool and feature, is what we call the "Service." Please read this document carefully before you sign up or subscribe. If you would like anything clarified first, write to support@create-qr.com and we will help.

Accepting and updating these Terms

You accept these Terms when you register an account, start a trial, pay for a subscription, or otherwise use the Service. Your use of the Service is also governed by our Privacy Policy and Cookie Policy, which are incorporated here by reference. If you do not agree with any part of these documents, do not create an account, subscribe, or use the Service.

We may revise these Terms as the product, the law, or our business changes. When a revision is material, meaning it has a real effect on your pricing, on what the Service lets you do, or on your legal rights, we will give you notice by email or through an in-app message at least 30 days before it takes effect, and we will update the "Last Updated" date above. If you do not want to be bound by a material change, you may cancel before it takes effect; how we treat any prepaid fees past the effective date is decided at our discretion. Minor edits, such as fixing typos, clarifying wording, or refreshing contact details, can take effect right away. Continuing to use the Service after a change is published means you accept the revised Terms.

Individual dispute resolution and class action waiver

YOU AND CREATEQR AGREE THAT EVERY DISPUTE, CLAIM, OR CONTROVERSY CONNECTED WITH THESE TERMS OR THE SERVICE WILL BE PURSUED ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, CONSOLIDATED, MASS, OR REPRESENTATIVE PROCEEDING AGAINST CREATEQR OR REM VISION LTD, WHETHER STYLED AS A CLASS ACTION, CLASS ARBITRATION, MASS ARBITRATION, OR PRIVATE ATTORNEY GENERAL ACTION.

TO THE FULLEST EXTENT PERMITTED BY LAW, YOU ALSO GIVE UP ANY RIGHT TO A TRIAL BY JURY IN ANY DISPUTE BETWEEN YOU AND CREATEQR.

THIS PROVISION IS ESSENTIAL TO THESE TERMS AND CANNOT BE SEVERED. SHOULD A COURT HOLD THE WAIVER UNENFORCEABLE FOR A GIVEN DISPUTE OR IN A GIVEN JURISDICTION, THE REST OF THESE TERMS STAYS FULLY IN EFFECT, AND THE DISPUTE MUST STILL PROCEED INDIVIDUALLY WHEREVER THE LAW ALLOWS.

What CreateQR does, and its limits

CreateQR lets you build dynamic QR codes, style them with your own colors, frames, logos, and text, follow scan activity through built-in analytics, and keep every code organized from one dashboard. Because the codes are dynamic, you can change the destination behind a code after it has been printed or shared, without generating a new code. The feature set at any moment may include code creation and editing, design tools, the redirect engine, scan analytics such as counts, location, device, and timing, exporting your code files, folders, and account management. We add, adjust, and retire features as the product grows, and what is available to you depends on your subscription and on any promotion or beta you are part of.

The Service is meant for marketing, operational, and informational purposes. Do not rely on it for emergency response, medical decisions, financial transactions that need verified authenticity, critical infrastructure, or any situation where a code failing to resolve, or resolving to the wrong place, could cause harm. We may improve, restrict, suspend, or discontinue any part of the Service at any time, and for material changes affecting paying customers we follow the notice process above.

Paid plans do not cap how many codes you can create. We do run a fair-use policy: ordinary personal and commercial use is fully welcome, but behavior that looks built to abuse the platform, such as automated mass generation, scraping, reselling our QR infrastructure, or interfering with other users, may be limited. Trials may run on a reduced feature set, and any trial limits in force are shown during sign-up and can change. We may also apply technical limits, for example on scan volume, file upload size, analytics retention, request rate, and bulk operations, so the Service stays fast and reliable for everyone; reaching a limit is not a basis for a refund or credit. To detect abuse and security threats and to enforce these Terms, we may monitor usage at the account and platform level.

Who may use the Service

You must be at least 18, or the age of majority where you live if that is higher, to open an account or subscribe. By using the Service you confirm that you meet this requirement and have the legal capacity to enter into this contract. If you register on behalf of a company or other organization, you confirm you are authorized to bind it, and "you" in these Terms then covers both you and that organization. We may request proof of age or identity, and we may suspend or close an account where we reasonably believe the user is ineligible or gave false information at sign-up.

The Service is not directed at children, and we do not knowingly collect personal information from anyone under 18, or under the higher minimum age for data-processing consent that may apply where they live. If you are a parent or guardian and learn that a minor in your care has created an account or given us personal information, contact support@create-qr.com and we will disable the account and delete the associated data to the extent the law requires. Because QR codes can point anywhere on the open web, we encourage parents and guardians to supervise how minors interact with QR codes generally, including those printed on packaging, materials, and public surfaces.

Your account

Most features require an account tied to a valid email address. Sign-in to CreateQR works through one-time codes sent to your email, so treat any such code as confidential and never share it. You are responsible for the accuracy of your registration details, for keeping them current, and for keeping access to your inbox secure. One account is permitted per individual or business entity; accounts belong to the registered holder and may not be sold, transferred, or shared.

Everything done under your account is your responsibility until you tell us you suspect unauthorized access, so contact support@create-qr.com right away if you think your account has been compromised and we will help secure it. We may decline a registration, require extra verification, or suspend or close accounts we reasonably believe are fraudulent, duplicated, tied to payment abuse, or being used against these Terms.

Plans, trials, and payment

New users can begin with a 7-day trial of the full QR Pro feature set for an introductory $1.00 in the United States, or the equivalent shown at checkout in other regions. The trial fee is non-refundable. Unless you cancel before the trial ends, your account converts automatically to a paid monthly subscription at the standard rate of $39.99/month. If you prefer a longer commitment, quarterly and annual plans are available at a lower effective monthly rate; the exact price of each plan appears during sign-up and in your account settings.

The full price you will be charged, in your local currency and inclusive of any applicable tax, is always displayed before you confirm payment, and that displayed amount is what we charge. We may run regional pricing, seasonal offers, limited-time discounts, and bundles. Subscriptions renew automatically at the close of each billing cycle. We accept major credit and debit cards, and other methods offered at checkout, through PCI-DSS-compliant processors. If a payment fails, for instance because a card expired, funds were insufficient, or the charge was declined, we may suspend access until your payment method is updated, and we may close accounts where payment stays unresolved.

You can cancel whenever you like from our cancellation page. Cancellation takes effect at the end of your current billing cycle, and you keep full access until then. Removing your payment method, starting a chargeback, or calling your bank does not count as cancellation and can lead to continued billing and account restrictions. You are responsible for any taxes, duties, or levies your local authority imposes on the purchase, unless we are collecting and remitting them for you. If you think a charge was made in error, tell us at support@create-qr.com within 15 days of the charge date; requests raised later may not be eligible for review.

Refunds

Payments are generally final once they are processed. We will nonetheless look at a request when the circumstances warrant it, and where we think it is fair we will do our best to reach a reasonable outcome. There is no fixed formula for what qualifies; we consider each situation on its own facts. To raise a concern, email support@create-qr.com within 30 days of the charge and include your account email and any relevant payment details. Where we approve a refund, it is returned to the original payment method and usually appears within about 5 business days, depending on your bank. As noted above, the trial fee is not refundable.

Consumers in the European Union and the United Kingdom have a statutory right to withdraw from a digital services contract within 14 days of purchase. By starting your trial or subscription and receiving immediate access, you expressly request that we begin performing straight away and acknowledge that, under applicable consumer-protection law, your right of withdrawal is lost once the Service has been supplied.

Charges are processed in USD, EUR, GBP, CAD, or AUD where those are supported, and in USD everywhere else. Any exchange rate or conversion fee is set by your bank or card issuer; we add no separate conversion fee, and conversion fees your bank charges are not something we can refund.

Your content and our platform

The content you bring to CreateQR stays yours. That includes the destination URLs, files, and other targets behind your codes; the names, tags, and categories you assign; the logos and branding you upload; and anything else you submit through the Service. So that we can run the Service for you, you grant us a non-exclusive, worldwide, royalty-free license to store, host, process, transmit, display, and reproduce that content for the purpose of operating the Service. That covers generating your codes, serving the redirect behind a dynamic code to anyone who scans it, producing analytics, running the dashboard and design tools, making backups, and carrying out security and fraud-prevention work.

We may also study how the Service is used, including the categories and patterns of destinations people link to, in order to improve the platform and build better features; for example, seeing that many users create restaurant menu codes helps us design better templates. Where that involves personal data, we handle it under our Privacy Policy and applicable data protection law, and users in the EU, UK, and comparable jurisdictions keep the rights described there. You agree not to use the Service to host, link to, or distribute content that is illegal, infringing, harmful, deceptive, fraudulent, malicious, adult or sexually explicit, hateful, harassing, or otherwise barred by the acceptable-use section below, and you remain responsible for the content behind every code and for any third-party rights in the logos, images, or text you upload.

Everything that makes up CreateQR itself, including the software, backend, website, the QR generation engine, the analytics infrastructure, the design tools, the visual designs and interface, our trademarks, logos, and documentation, and the underlying know-how and algorithms, is owned by REM Vision LTD or its licensors and is protected by copyright, trademark, and other intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for its intended purpose while your account is active and in good standing. You may not reverse engineer, decompile, disassemble, or try to derive the source code; copy or republish parts of the Service beyond what the interface allows; use our brand, name, or logos without prior written permission; resell or sublicense access; or use the platform or data drawn from it to train competing QR or other products.

The codes and designs you create are yours to use anywhere, on packaging, signage, digital assets, and campaigns. Note that our codes are dynamic and depend on an active subscription to keep resolving: when a subscription ends, the codes tied to the account are deactivated, and they are restored if you reactivate. Downloads are provided as high-resolution PNG files with no watermark; we do not offer JPG, SVG, PDF, or EPS exports. Any feedback you send us, such as suggestions, bug reports, or feature ideas, is welcome, and you grant us a perpetual, royalty-free right to use it to improve the Service with no obligation to you. All rights in the Service that these Terms do not expressly grant you are reserved by REM Vision LTD.

Acceptable use

CreateQR bridges the physical world and digital destinations, so misuse can cause real-world harm. The activities and content below are prohibited both in the destinations you set behind a code and in anything you upload to the Service.

Illegal activity and fraud. No facilitating illegal activity of any kind, including fraud schemes, phishing, identity theft, money laundering, the sale of stolen goods, or content that breaks the law wherever a code is scanned.

Adult content and child safety. No pornographic or sexually explicit material, no non-consensual intimate imagery, and nothing that sexualizes, endangers, or exploits minors. Child sexual abuse material is absolutely forbidden and will be reported to the appropriate authorities.

Violence and self-harm. No content that promotes, incites, glorifies, or gives instructions for terrorism, mass violence, suicide, self-harm, eating disorders, or other conduct likely to cause physical harm.

Hate and harassment. No content that attacks, harasses, or discriminates against people or groups based on race, ethnicity, national origin, religion, gender, sexual orientation, disability, age, or any other protected characteristic.

Deception and impersonation. No impersonating people, companies, or organizations; no codes that pretend to come from brands or authorities you are not authorized to represent; and no deepfakes, manipulated media, or deliberate misinformation meant to mislead.

Privacy of others.No linking to another person's private information or intimate images without a proper legal basis and consent.

Malware and technical abuse.No malware, ransomware, spyware, drive-by exploits, browser hijackers, or any software that tries to damage, interfere with, or gain unauthorized access to a device, and no probing, scanning, or testing our platform's security without prior written authorization.

Spam and infrastructure abuse. No unsolicited bulk messaging, no link-laundering or cloaking schemes, and no reselling CreateQR's infrastructure as a generic redirect service.

Protecting the platform. No circumventing rate limits, usage caps, or access controls; no bots or scripts that burden our infrastructure; no scraping platform content; and nothing that degrades the Service for others.

We are not obligated to pre-screen the content behind codes, and we do not. We do reserve the right to investigate reports of misuse, disable individual codes, suspend or terminate accounts, and cooperate with law enforcement where we reasonably believe these Terms or the law have been broken. Export controls and sanctions apply: you represent that you are not located in, and are not a national or resident of, any country or region under comprehensive U.S. trade sanctions, and that you are not on any restricted-party list maintained by the U.S. government.

Links to other destinations

A dynamic code sends whoever scans it to a destination chosen by the person who created the code, and the Service may also reference or link to third-party sites, tools, or services through the interface or through code destinations. We do not control, verify, endorse, or guarantee the safety, accuracy, availability, or legality of any third-party destination. Those sites have their own terms, privacy policies, and data practices, which govern any visit you or a scanner makes, and following such a link or scanning a code that leads to one is done at your own risk. CreateQR is not responsible for third-party content, products, services, transactions, or disputes, and makes no warranty about them. If you scan or distribute codes that point to third-party destinations, you accept this for yourself and, where applicable, on behalf of anyone who scans a code you have shared.

Security

We take platform security seriously and maintain administrative, technical, and organizational safeguards designed to protect the Service, our systems, and the data you entrust to us against unauthorized access, disclosure, alteration, or destruction. These include encryption in transit, access controls on production systems, logging and monitoring, and periodic review of our practices. Even so, no online service can promise absolute security, and you acknowledge that transmitting data over the internet always carries some risk. You are responsible for using secure devices and networks, for keeping the email account that receives your sign-in codes secure, and for telling us promptly at support@create-qr.com if you suspect unauthorized account access or any other security issue.

You may not probe, scan, or test the security of the Service, interfere with other users' access, or exploit any vulnerability you find. Responsible disclosure is welcome: email support@create-qr.com and we will work with you in good faith to investigate and address verified issues. If a security incident affects your personal data, we will notify you as the law requires.

Support and technical requirements

Email support is available seven days a week at support@create-qr.com, with typical replies within 6 to 24 business hours, and self-service resources are available through our Help Center. To raise a formal complaint, write to the same address with a clear description of the issue, your account email, any supporting materials, and a timeline. We aim to acknowledge complaints within 5 business days, complete our review within a further 3 to 5 business days, and provide a resolution within 15 business days where practicable; if you are not satisfied with the outcome, you may ask us to escalate it for a further review, which we will complete within 15 business days. Support interactions may be logged and reviewed for quality, training, and compliance.

The Service supports the latest two major versions of Google Chrome, Mozilla Firefox, Safari, and Microsoft Edge, on both desktop and mobile through a responsive interface, and JavaScript and cookies must be enabled for it to work. A stable connection of at least 1 Mbps is recommended, with 5 Mbps or higher giving the best experience for analytics-heavy dashboards and bulk operations, and latency under 300 ms is ideal.

Disclaimers, liability, and events beyond our control

THE SERVICE, INCLUDING ALL FEATURES, CONTENT, OUTPUTS, AND RELATED MATERIALS, IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, REM VISION LTD AND ITS AFFILIATES, LICENSORS, AND SERVICE PROVIDERS DISCLAIM ALL WARRANTIES, REPRESENTATIONS, AND CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, AVAILABILITY, AND UNINTERRUPTED OR ERROR-FREE OPERATION. WE DO NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS, THAT CODES WILL RESOLVE OR SCAN CORRECTLY ON EVERY DEVICE OR IN EVERY SITUATION, THAT ANALYTICS DATA WILL BE COMPLETE OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED ON ANY PARTICULAR TIMELINE. NO STATEMENT WE MAKE, WRITTEN OR ORAL, CREATES ANY WARRANTY NOT SET OUT IN THESE TERMS.

Some jurisdictions do not allow certain warranties to be excluded, so parts of the above may not fully apply to you; in those places our warranties are limited to the minimum the law permits.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER REM VISION LTD NOR ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS, OR SERVICE PROVIDERS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, DATA, OR USE, OR FOR BUSINESS INTERRUPTION, ARISING OUT OF OR CONNECTED WITH THE SERVICE OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND REGARDLESS OF THE LEGAL THEORY. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE AMOUNT YOU ACTUALLY PAID US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. IF YOU HAVE PAID US NOTHING, YOUR SOLE AND EXCLUSIVE REMEDY IS TO STOP USING THE SERVICE.

These limitations apply even if a limited remedy fails of its essential purpose. Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under the mandatory consumer-protection laws of your country of residence; if you are a consumer in the European Union, United Kingdom, Australia, California, or another jurisdiction with mandatory consumer rights, those rights apply in addition to these Terms and prevail where the law so requires.

You acknowledge that a breach involving unauthorized access to the Service, misuse of our intellectual property, reverse engineering, scraping, or using the Service to train competing products may cause REM Vision LTD harm that money alone cannot adequately remedy. In addition to any other remedy at law or in equity, we may seek temporary, preliminary, and permanent injunctive relief in any court of competent jurisdiction, without posting bond and without having to prove monetary damages, to stop or prevent such a breach. This does not limit any other remedy available to us.

We are not liable for delays, failures, or interruptions caused by events beyond our reasonable control, including natural disasters such as floods, earthquakes, fires, and severe weather; war, hostilities, terrorism, and civil unrest; pandemics and public health emergencies; government restrictions, sanctions, or legal orders; failures of internet providers, cloud hosts, DNS services, certificate authorities, and other third-party infrastructure; failures of power grids, telecommunications networks, or undersea cables; and labor disputes or shortages of critical materials and utilities. If such an event continues for more than 30 consecutive days and prevents us from providing a substantial part of the Service, either party may terminate the affected subscription by written notice, with any consideration for prepaid fees assessed at our discretion.

Indemnification

You agree to defend, indemnify, and hold harmless REM Vision LTD, together with its parent, subsidiaries, affiliates, officers, directors, employees, contractors, agents, licensors, and service providers (the "CreateQR Parties"), from and against any third-party claims, demands, investigations, proceedings, liabilities, damages, losses, settlements, judgments, fines, costs, and expenses (including reasonable attorneys' fees and court costs) that arise out of or relate to your use of the Service; the codes you create, the destinations you link to, and any content you upload; your breach of these Terms or of any law; your infringement or misappropriation of any third party's intellectual property, privacy, publicity, or contractual rights; your use of the Service in a high-risk context contrary to these Terms; your dealings with other users or with third parties arising from the Service; and any fraud, intentional misconduct, gross negligence, or criminal conduct on your part.

We may, at our option and your expense, take over the exclusive defense and control of any matter subject to indemnification, in which case you agree to cooperate fully and not to settle it in a way that imposes any liability or obligation on a CreateQR Party without our prior written consent. Your obligations under this section survive the end of these Terms and of your account.

Ending your subscription or account

You can close your account at any time from your account settings, or by canceling your subscription through the cancellation page referenced above. An active subscription runs to the end of the current billing cycle, after which the account is deactivated. We may suspend or terminate your account, with or without notice, for breaches of these Terms, fraud, chargebacks or other payment abuse, a suspected compromise of your account, legal or regulatory reasons, or extended inactivity. Where a termination is not caused by your breach, we will, where reasonably possible, give advance notice and let you export or recover your data.

When an account closes, dashboard access ends, the dynamic codes tied to it are deactivated and stop resolving, and your content may be deleted from our active systems in line with our Privacy Policy and applicable retention requirements. Any provisions that by their nature should outlast termination, including those covering content and platform ownership, acceptable use, disclaimers, liability, indemnification, governing law, the general provisions, and any payment obligations, survive.

Governing law and how disputes are handled

These Terms are governed by the laws of the jurisdiction in which REM Vision LTD, the entity that operates CreateQR, is established, without regard to its conflict-of-law principles, and the United Nations Convention on Contracts for the International Sale of Goods does not apply. Any legal action or proceeding arising out of or relating to these Terms or the Service, other than an application for injunctive relief as described above or a small-claims matter where available, must be brought exclusively in the competent courts of that jurisdiction, and you consent to their personal jurisdiction and waive any objection to venue or convenience there.

Any claim or cause of action arising out of or relating to the Service or these Terms must be filed within one year after it accrues, or it is permanently barred, unless the law requires a longer period. Before starting any formal proceeding, you agree to contact support@create-qr.com to describe the dispute and give us a reasonable chance to resolve it informally.

Other terms

Entire agreement. These Terms, together with the Privacy Policy, Cookie Policy, and any order or plan details shown at checkout, are the whole agreement between you and REM Vision LTD about the Service and replace any earlier agreements, proposals, or communications on the same subject. If they conflict with another document, these Terms prevail unless that document expressly says otherwise and is signed by an authorized representative of REM Vision LTD.

Severability. If a court of competent jurisdiction finds any provision invalid, illegal, or unenforceable, it will be narrowed to the minimum extent needed to make it enforceable or, failing that, severed, and the rest of these Terms stays in force. The individual dispute resolution and class action waiver above is an exception and, as stated there, is non-severable.

No waiver. Our not enforcing a provision, or not insisting on performance, on any occasion is not a waiver of it then or later. Any waiver must be in writing and signed by an authorized representative to take effect.

Assignment. You may not assign or transfer your rights or obligations under these Terms without our prior written consent, and any attempt to do so is void. We may assign these Terms, in whole or in part, to an affiliate, a successor, or an acquirer of all or substantially all of our assets or business, without consent.

Relationship of the parties. These Terms create no partnership, joint venture, employment, or agency relationship between you and REM Vision LTD, and neither party may bind the other.

Headings and language. Section headings are for convenience only and do not affect interpretation. Where these Terms are offered in more than one language, the English version controls if there is a conflict, except where local law requires otherwise.

Notices. Legal and other formal notices to us should be sent to support@create-qr.com to be valid. We may send notices to you by email to the address on your account or by posting them within the Service.

Contact

• Legal entity: REM Vision LTD
• Support, billing, complaints, escalations, and legal notices: support@create-qr.com
• Help Center: Contact us

© 2025–2026 REM Vision LTD. CreateQR and the CreateQR logo are trademarks of REM Vision LTD. All other trademarks referenced in the Service are the property of their respective owners. All rights reserved.